At Pro Golds Property Care, we respect your privacy and are committed to handling your personal data with care and transparency. This privacy policy explains what information we may collect, how we use it, and what rights you have.
We may collect personal information that you provide when you contact us, request a quote, or use our services. This may include your name, email address, telephone number, property address, and information relating to your enquiry. We only collect information that is relevant to the purpose for which it is provided.
We use personal data to respond to enquiries, prepare quotations, provide and manage our services, communicate with clients, fulfil contractual obligations, and comply with applicable legal requirements. We do not use your personal information for unrelated purposes without an appropriate legal basis.
Depending on the situation, we process personal data because it is necessary to perform an agreement, take steps at your request before entering into an agreement, comply with a legal obligation, or pursue a legitimate interest. Where consent is required, we will ask for it and you may withdraw it at any time.
We do not sell your personal data. We may share information with service providers where necessary to operate our business, deliver our services, or meet legal obligations. Where applicable, we take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, and disclosure.
We retain personal data only for as long as necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and complying with legal obligations. The retention period depends on the type of information and the applicable legal requirements.
Our website may use cookies or similar technologies to ensure its proper functioning and, where applicable, to analyse website usage or remember preferences. Non-essential cookies will only be used where the required consent has been obtained. You can manage cookies through the available website settings or your browser settings.
Subject to applicable law, you may have the right to access your personal data, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent, and request data portability. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). We may need to verify your identity before processing a request.
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact Pro Golds Property Care using the contact details provided on our website. We may update this policy from time to time to reflect changes in our services, business practices, or legal obligations. The latest version will be published on this page.
